Data Protection & Privacy
Global Privacy Policy & Data Rights Notice
Policy Version: GLOBAL-PN-2026.1 • Applicable Worldwide (GDPR, CCPA & International Standards)
1. Data Controller & Intermediary Role
CitadelSolar operates as an independent solar lead-generation and contractor matching intermediary. We collect, verify, and match solar inquiries with licensed regional installation businesses worldwide.
2. Information We Collect
- Contact Information: Full name, company name (if commercial inquiry), international telephone number, and email address.
- Project Context: Country, state/region, city, postal/ZIP code, optional street address, property ownership status, monthly utility bill bracket, and technical load requirements.
- Verification & Consent Metadata: Consent version, timestamp, phone reachability status, and fraud-prevention markers.
3. Purpose of Processing & Controlled Distribution
Your personal information is used exclusively to evaluate project feasibility and match your inquiry with up to 3 certified solar contractors servicing your region.
We strictly separate mandatory quotation-sharing consent from optional marketing communications:
- Mandatory Matching Consent: Required to forward your verified inquiry to matched contractors so they can prepare quotations.
- Optional Marketing Consent: Never pre-ticked. Only if you actively opt in will we send clean energy industry guides and updates.
4. Your Data Subject Rights
Regardless of your physical location, you have the right to:
- Request a copy of the personal information we hold regarding your inquiry.
- Request correction of inaccurate information.
- Withdraw Consent at Any Time: Halts any future sharing of your inquiry immediately.